GTC & Cookies

GTCs and cookies

GTC & Cookies

GTCs and cookies

GCT – General terms and conditions

Cancellations / Rebookings

Any cancellation and rebooking options will be communicated with the booking confirmation. In the event of a cancellation or

Explanation of terms

A cookie is a small text file that a website leaves on your computer, tablet computer or smartphone when you visit it. This allows the website to “remember” certain entries and settings (e.g. login, language, font size, and other display preferences) over a period of time, and you do not need to enter them again each time you visit and navigate the portal. Similar technologies, such as Web beacon, Transparent GIF files and all other forms of local storage introduced with HTML5, help us to obtain information about user behavior and usage of our services. In this document, we also use the term “cookie” as a collective term for all similar technologies.


Based on the characteristics and the way of use of the cookies, different types can be distinguished: Indispensable cookies. They are a prerequisite for the website to function correctly and are used to manage the login and related services. The duration of the cookie’s validity is related to the duration of the usage session (they are deleted when the browser is closed). Disabling them may prevent or limit the use of customer services. The publicly accessible part of the above websites remains fully functional unaffected. Analytical and qualitative cookies. These are cookies for collecting and analyzing traffic and the way the website is used in an anonymous form. They make it possible to determine, without identifying the user, whether the same user reconnects to the website at different times. They also allow us to monitor the system in order to improve its performance and user-friendliness. The deactivation of these cookies can be done without loss of functionality of the website. Marketing/Advertising Cookies. These are permanent cookies that identify the user (in anonymous or non-anonymous form) in order to store their preferences and adapt the navigation accordingly. Above mentioned websites do not use cookies of this type.

Third-party provider

Third-party cookies are cookies that are transferred by a provider other than the one of the website visited by the user. When a user visits a website and another entity transmits cookies through it, these are third-party cookies. An example of this is “social plugins” for Facebook, Twitter and Google+. The typical purpose of these is to enable or facilitate the sharing of content on the social network platforms. You can find out more details on the information pages of the third-party providers. For the sake of transparency, we list below all the third-party providers that are connected to our websites mentioned above and use third-party cookies, and refer to the corresponding information pages:

Facebook information:

Facebook (configuration) to access your own account. Privacy section.

Twitter information:

Twitter (configuration):

Google and Youtube Information:

Google and Youtube (configuration):


Certain cookies (session cookies) are automatically deleted when the browser is closed or the user session is logged out. Other cookies “survive” the closing of the browser and remain active during future visits by the user. These cookies are called persistent cookies and their duration is set when they are created. There are cookies with a specific lifetime and cookies that last indefinitely. It is not excluded that through the use of third-party services within our websites, permanent cookies are set and modified, which could be used on the part of the third-party providers for profiling purposes.


The user can decide whether to accept or reject cookies by configuring the browser settings accordingly. Attention: disabling cookies may prevent partial or total usability of services reserved for registered users. All publicly available websites work even with cookies disabled. Disabling third-party cookies does not limit the navigability on our websites. The settings can be customized precisely for specific websites or web apps. The most modern browsers also allow different settings to be made for website cookies and those of third-party providers. For example, in Firefox it is possible to access a control area under “Settings > Privacy” where different cookie types should be accepted or rejected, as well as to delete cookies.

Chrome; Firefox; Internet Explorer; Opera; Safari

Informative letter in terms of the Legislative Decree of 30.06.2003.Privacy Code.

Pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003, we INFORM you that our company Lana Shuttle processes the personal data of customers and suppliers, as well as persons who voluntarily communicate their personal details to our sales office or management (by telephone, fax or e-mail), as well as persons whose data have been taken over by third parties, for example in the collection of external data for commercial information, public directories, etc., in the latter case exclusively personal data of a common/ordinary nature and kind.

Our company guarantees, within the limits of the law, that the processing of personal data will be carried out in respect of fundamental rights and freedoms as well as in respect of the dignity of the interested person, with particular reference to confidentiality, to personal identity, and to the right of the protection of personal data.

Aims and purposes of the data processing: fulfillment of legal obligations, obligations arising from regulations, community standards and civil and tax laws fulfillment of possible contractual obligations towards the data subject fulfillment of activities related to the business activity of our company such as the filling in of internal statistics, for accounting purposes and for the management of customer / supplier accounting aims of a commercial nature such as the sending of business information and advertising material (by mail, fax and e-mail), marketing and market research protection of receivables and management of liabilities aims regarding insurance, in particular credit insurance.

In relation to the purposes indicated above, your personal data will be communicated, if necessary: to the public administrations and authorities, when provided for by law to credit institutions with which our company maintains business relationships for the management of receivables/payables and for the mediation of financing to all those natural and/or legal, public and/or private persons (legal, administrative and tax consulting offices, courts, chambers of commerce, etc.), when the communication proves to be necessary or useful for the exercise of our activity, as well as in the manner indicated above with the corresponding purposes.

The personal data processed by our company are not subject to dissemination. The data processing may be carried out with or without the aid of electronic means, in any case automated, and includes all the operations provided for in art. 4, paragraph 1, letter a of Legislative Decree no. 196 of 30 June 2003 and necessary for the data processing in question. In any case, the data processing will be carried out in compliance with all security measures that guarantee its security and confidentiality.

The Data Protection Act gives the data subject the possibility to exercise certain rights in accordance with Art. 7. In particular, the data subject has the right to know what personal data the Controller holds about him and to obtain information as to whether data concerning him exist, even if they have not yet been recorded, and to obtain, in intelligible form, details of such data, their origin and the purposes and methods of their processing, as well as details of the Controller and persons responsible for the processing and of the persons and categories of persons to whom such data may be communicated. The data subject has the right to confirm and check his data, to correct and supplement it, to request that the data be deleted, blocked and transformed into anonymous data in the event that the processing violates the law. He has the right to oppose, for legitimate reasons, the processing of his data in whole or in part, as well as to request its cancellation, blocking, transformation into anonymous data, and without legitimate reason, when data are used for the purposes of commercial information, sending advertising material, direct sales, market and opinion research. The rights under discussion may be asserted by the party concerned or by a person appointed by him or her by means of a request sent by registered mail or e-mail and directed to the person responsible for the processing Lana Shuttle . Hauptstraße 9 – 39018 Terlan (BZ) by registered mail or e-mail.

Der Inhaber der Datenverarbeitung ist: Lana Shuttle, mit Sitz in 39011 Lana . Tschermserweg 2, in Person des gesetzlichen Vertreters Herr Fischer Günther.

Datenschutz (» Privacy) Die von Ihnen gelieferten Daten werden ausschließlich für die Bearbeitung Ihrer Anfrage verwendet und werden nicht an Dritte weitergegeben (laut Gesetz Nr. 665/669 “Privacy”: Im Sinne der Art. 10 und 13 des Gesetzes Nr. 675 vom 31.12.1996 und nachfolgender Änderungen, welche die Behandlung von persönlichen Daten betreffen). Wir distanzieren uns von jeglicher Spam-Werbung und sind stets bemüht, ungewollte und unnötige Mails zu vermeiden.

Transfer Luxury

Euro Center 1/5
I-39011 Lana

MwSt.Nr.: IT02446200210


Handy: +39 335 521 27 95
Handy: +39 338 881 77 74


Design + Programmierung